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Information Security Policy for SeQuel Response, LLC.

 

The security of your company’s information is extremely important to us.  SeQuel takes all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your information.  We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. 

Your responsibilities:

·         Any changes to data you provided needs to be communicated to SeQuel in a timely manner.

·         When anyone who has access to a password protected site whom SeQuel has given access to is terminated or resigns from your business, SeQuel must be notified as soon as possible. As a result of not receiving notice or receiving notice in an untimely manner, SeQuel will not be held liable for any issue(s) that may arise.

·         If your business has a security incident that may affect SeQuel, we must be notified right away.


Access to Information

In order to use the sQoreboard website, SeQuel will provide you with login information. If your personal information changes, or if you no longer require access to the information provided in the website, please notify us by emailing your Account Manager directly or info@sequeldm.com. 

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Service Related Announcements

We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, you will be notified on the login page of sQoreboard.

System Issues

Please report any issues or potential issues that you observe immediately to your Account Manager or to info@sequeldm.com.  Issues can be defined as; inability to access the system or information within the system, system latency, incorrect data or other factors that may prevent someone from using the system as it was intended.

Changes in this Security Policy

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us by email at info@sequeldm.com.

Last Updated: October 14, 2016